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Frequently Asked Questions
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I placed a pick-up order, when will my item/items be ready?If your order was placed before 3:30 pm your order will be ready the same day. If you placed your order after 3:30 pm your order will be ready the next day excluding Sundays, as the store is closed.
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Do you have any coupons available?To receive notices about coupon codes, discounts and sales, you subscribe to our website, like us on Facebook and join our VIP group (GirlsDayOutBoutique), or follow us on Instagram (@GirlsDayOutBoutique). We always post giveaways, coupon codes and promotions in those places first.
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How will I know my order has shipped?You will receive shipping confirmation and tracking information via email directly from USPS or UPS as soon as your item has shipped. If you have ordered through our store you will need to have provided your email to whomever you spoke with in-store.
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Which items are final sale?We have a final sale section where items discounted 50% or more are final sale. Additionally, gift cards, earrings, hats, hair accessories, bodysuits, bralettes and face masks are final sale and cannot be returned or exchanged.
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Can I use an online gift card in-store and can I use an in-store gift card online?Currently our online gift cards can only be used online and our in-store gift cards can only be used in-store. Our selling platforms do not interface, nor do our gift card systems at the current time. We hope to have this resolved at some point in the near future.
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I have not received my order or shipping confirmation?First double check your spam or junk folder to ensure your order updates did not get caught in spam. If you still do not see your order email, please send us an email at hipchicsonline@gmail.com and we will get the information to you and check that your email was input correctly into our system.
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